Terms Of Use - Consciouss

Our Terms and Conditions of Use

Before Accessing website/App

Please carefully read the following terms before accessing this Website /app or using our services in our Website /app. By accessing the site/app (which includes, visiting, registering, taking services or choosing a package) you accept and agree to all the terms, covenants and conditions imposed in this agreement. If you do not agree to these terms, you may not access the Website /app.

FutureBillion Technologies LLP

FutureBillion Technologies LLP is a Limited Liability Partnership having its registered office at No. 16, 6 th Cross, Uttarahalli, Appaiahswamy Layout, SP post, Bangalore KA 560061 IN, (hereinafter referred to as “FutureBillion” or “we” or “us” or “our”). FutureBillion provides under its own name or through its associates and/or affiliate entities, various services related to the health care sector to different users and groups.

These terms and conditions (“Terms and Conditions”) control your use of this website/app www.Consciouss.in (“Website”). In these Terms and Conditions, “FutureBillion” is referred to as the “us”, “we”, “Consciouss”.

FutureBillion has developed a website in the name of Consciouss.in (hereinafter referred to as the “Website”) and a related smartphone mobile application (“App”) that enables the users /registered members of the Website/App to obtain a list of third party healthcare consultants/ providers available in a specific geographical area. The aforesaid services are being presented by FutureBillion and please note Futurebillion merely provides a generic list of available health care counsellors/consultants/providers in a particular geographical area and does not endorse or provide any representations or warranties in respect of their quality, efficiency, specialization, skill, expertise or availability of such health care consultants/providers.

‘You’ refers as user or a paying customer, healthcare professionals, healthcare organizations and other parties in the healthcare field or any individual who downloads the App, uses, accesses or registers with the Website and/or App for his/her personal use or on behalf of any other individual with their consent. If you are a company/entity or another person who gives access to your employees/professionals/consultants, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.

By using this service, you agree that you have read, understood, and agreed to these terms. You also agree to review this agreement periodically to be aware of modifications to the agreement, which modifications Consciouss.in may make at any time. Your continued use of this website/app will be deemed your conclusive acceptance of any modified agreement.

BY USING THIS WEBSITE/APP OR ITS PRODUCTS AND SERVICES, YOU AGREE AND WARRANT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. OUR PRIVACY POLICY CAN BE FOUND AT Consciouss.in/privacy-policy (‘Privacy Policy’). IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT USE – AND ARE NOT AUTHORIZED TO USE – ALL OR ANY PORTION OF THE WEBSITE/APP AND IT’S SERVICES (AS DEFINED BELOW).

1. GENERAL- REGISTRATION AS USER:

You should not use this site/app in an unlawful manner; you must respect website/app terms and conditions and follow the privacy policy
You may register on the Website/App as a single user, representing yourself /or other persons. In the event you are a User registering on the Website/App on behalf of other persons, you represent that such person(s) has(ve) provided the requisite consent and approval authorizing you to create the account and provide the information on their behalf on the Website/App. Please note that the responsibility for the security of your account, usage, passwords etc., rests with you. The User will be responsible for any activity on your account until your account is closed, whether such activity is undertaken by you or any other persons.
Individuals entering into this User Agreement, (i) should be 18 years of age and eligible to enter into a contract as per the requirements of the Indian Contracts Act, 1872; (ii) you acknowledge and understand that the information provided by you may constitute “personally identifiable sensitive information” as defined in Information Technology Act 2000 and read with relevant rules and you expressly consented to collection, storage and transmission of such information through its Website/App to relevant third-party service providers in accordance with the terms of this User Agreement; and (iii) this User Agreement would constitute a valid and legally binding obligation on yo
If you are using our website/App on behalf of a company, partnership, trust, proprietorship, limited liability partnership or other legal entity (hereinafter referred to as an “Organization”), you are individually bound by this User Agreement even if your company, partnership, limited liability partnership etc., has a separate agreement with us. In the event you are entering into this User Agreement on behalf of any Organization, you confirm that, (i) you are the authorized representative of such Organization; (ii) all requisite authorizations have been obtained to appoint you as the authorized representative of such Organization; and (iii) this User Agreement would constitute a valid and legally binding obligation on such Organization.
FutureBillion reserves the right to change the content used at any time.
Under no situations or circumstances, FutureBillion will be liable for any change in the content which it provides on the website/app through its products and services, including but not limited to any errors, omissions, loss or damage experienced in connection with the use of exposure, any content made available via our products, services or various resources such as email, blog, videos etc.
We make sure that users get uninterrupted access to our service, but there is no obligation to do so.
FutureBillion is not responsible and is not obligated for issues in your network or server.

2. USER DATA ON WEBSITE/APP

The data on the Website/App is collected by us from healthcare professionals who are consultants and health care providers and it is used to create a database of information that is accessible to the Users in case they require a consultation with them.
Please note that the Website/App or the information contained therein are generic in nature and are not intended to substitute professional medical assistance/advice and the Users of the Website/App are solely responsible for their reliance on the contents of the website/app.

CONTENT ON WEBSITE/APP

The data on the Website/ Mobile Application is collected by us from healthcare professionals and organizations and it is used to create a database of information that is accessible to the Users in case of a medical need.

INTELLECTUAL PROPERTY (IP)

The Site/app and the video material, audio material, text, list, images, graphics and other content available on the Site/app (collectively, the “Content”) are protected by copyright, trademark and other laws. We own the copyright and other rights in the Site/app and the Content. You may use the Site/app and the Content only in the manner and for the purposes specified in these Terms of Use. FutureBillion does not take any responsibility for the content on other sites/apps that you may find when searching or accessing FutureBillion products or services. FutureBillion has all the rights to disable or prohibit access to the users who do not respect and involve in the infringement of FutureBillion’ intellectual property. You are not allowed to use any of the digital images or logos from the website/app.
We respect the intellectual property rights of others. If you believe your copyright has been violated on the Site/app, please notify us with a description of the copyrighted work that you claim to be infringing your IP; a description of where the material that you claim is infringing is located on the FutureBillion’s website/app, with enough detail so that we may find it on the website/app; contact Details – Address, telephone number, and email address; a statement by you, that the information which you provided is accurate and your claim of the copyright or intellectual property is on your own behalf. You can reach FutureBillion to notify your claims of copyright by email to wecare@consciouss.in

3. TRANSACTION TERMS

FutureBillion quotes prices and issues invoices in Indian Rupees (INR) only. The user must pay in the currency shown on the invoice.
Service charges include viewing the profile of health care Counsellors/ consultants/providers, booking an appointment with them, follow up appointments, consultation with them through video conference through link provided.
Service charges for using our website and opting our listed services can be made through Credit Card, Debit card or Net Banking Facilities. Before using this Service, it is recommended that the user shall make necessary enquiry about the charges or fees payable against the services from the service provider. The credit card information supplied at the time of using the service is processed by the payment gateway of the service provider and is not supplied to FutureBillion. It is the sole responsibility of the User of the service to ensure that the information entered in the relevant fields are correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out or usage of the service.
The service is provided using a payment gateway service provider through a secure website/app. However, neither the payment gateway service provider nor FutureBillion gives any assurance, that the information so provided online by a user is secured or may be read or intercepted by a third party. FutureBillion does not accept or assume any liability in the event of such unauthorized interception, hacking or other unauthorized access to information provided by a user of the service. FutureBillion and/or the Payment Service Providers shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall FutureBillion and/or the Payment Service Providers, its employees, partners, directors, and its third-party agents involved in processing, delivering or managing the Services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the Service. The User agrees that FutureBillion or any of its employees will not be held liable by the user for any loss or damages arising from your use of, or reliance upon the information contained on the Website/app, or any failure to comply with these Terms and Conditions where such failure is due to circumstance beyond FutureBillion’s reasonable control.

4. DEBIT/CREDIT CARD, BANK ACCOUNT DETAILS

The User agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) must be correct and accurate and that the user shall not use a Debit/credit card, that is not lawfully owned by him/her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid debit/credit card details. The User may pay his/her initial registration fees to FutureBillion by using a debit/credit card or through online banking account. The user warrants, agrees and confirms that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card / bank details: The User is fully and lawfully entitled to use such credit / debit card, bank account for such transactions; The User is responsible to ensure that the card/ bank account details provided by him/ her are accurate; The User authorizes debit of the nominated card/ bank account for the Payment of fees selected by such User along with the applicable Fees.
GST will be at the applicable rate.

5. REFUND POLICY

Service charges once paid will not be refunded under any circumstances. In the event your appointment is got cancelled or you sought revision in the appointment the service charges paid will be adjusted as per the schedule.
If a paying customer cannot connect through Video Conferencing using the link provided by FutureBillion because they fail to meet the required system requirements given on the website/app, then FutureBillion will not take responsibility or give a refund to the paying customer.
FutureBillion reserves the right to modify, change without prior notice and in its sole discretion, to limit the order quantity on any item and to refuse service to anyone.
Refunds Process
You will be entitled for this only as long as you are a Registered User and happening of any of the events such as any accounting error (additional amount charged for more than actual number of availed sessions) or defect in services and existence of a defect or deficiency, the decision of FutureBillion shall be final.
Any issue other than those specifically mentioned above, shall not be covered under this Refund Policy. If any deficiency in Service as reported by you is curable, FutureBillion may instead of refunding the money, at its discretion choose to reschedule the appointment. However, claims for refund shall be made within a period of five (5) days from the date of receipt of services.
Registered user who availed services can submit a request for refund through his registered account or call our customer care number. Claim submitted only through above modalities will be considered for further validation and upon completion of validation/investigation you will receive a communication about the decision of FutureBillion on such refund. In addition to the above, for valid claims we take 30 days to process the refund from the date a refund request is approved by us. Delay in crediting a refund may be due to various reasons such as time taken by the banking process for reflecting the refund in your account.
Any questions or grievance relating to the refund, please write to wecare@conciouss.in

6. DISCLAIMERS AND LIMITATION OF LIABILITY

FutureBillion does not accept any liability for any damage, loss, cost (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by the user from the use of this service.
FutureBillion merely provides a generic list of health care consultants/providers in a particular geographical area and does not endorse or provide any representations or warranties in respect of their quality, efficiency, specialization, skill, expertise or availability of such health care consultants/providers.
Users access this site/app at his/her/its own risk. The site/app is provided on an “as is, as available” basis without warranty of any kind, expressed, implied or statutory, and any and all warranties of merchantability, fitness for a particular purpose or non-infringement of third parties’ rights are specifically disclaimed. FutureBillion does not warrant any particular result from use of the course content or site/app. FutureBillion does not warrant that the information on the site/app is accurate, complete or complies with any particular law or regulation, or that the operation of and your access to the site/app will be uninterrupted, error-free, virus-free or completely secure.
Under no circumstances and under no legal theory (tort, contract or otherwise) shall FutureBillion or any of its affiliates, agents, employees, partners, shareholders, directors, officers, third party content providers, successors or assigns be liable to you or any other person or organization for any indirect, special, incidental, punitive or consequential damages of any character, including without limitation, damages for loss of goodwill, computer failure or malfunction, loss of data, loss of productivity or contract, or any and all other commercial damages or losses.
Your use of this site is at your sole risk and any content that you download is downloaded at your own discretion and risk, and you are solely responsible for any damage to your computer system in excess of the amount FutureBillion received from you for a programme, and for any loss of data that results from the downloading of any such content, including any damages resulting from computer viruses.
This disclaimer is applicable to any damage or injury resulting from the negligence or an omission of FutureBillion, computer virus or other similar item, telecommunications errors, or unauthorized access to or use of user information through theft or any other means. FutureBillion is not liable for criminal, tortious, or negligent actions or omissions of third parties that affect this site.

7. PRICING DISCLAIMER

All charges for the services mentioned in the website are subject to change without notice.

8. GOVERNING LAW:

These terms and conditions are governed by the laws of India and the competent Courts at Bengaluru, India shall have exclusive jurisdiction.

9. PRIVACY POLICY

9.1

The pages on the Use of Information website (“the website”) are published by FutureBillion. FutureBillion recognizes the importance of protecting the information collected from Users in the operation of this website, and take reasonable steps to maintain the security, integrity and privacy of any information in accordance with this Privacy Policy. By submitting your information to FutureBillion you consent to the practices described herein

The User will be required to contribute information with regard to address, names etc., on the Website/App. The User understands that certain information provided by him/her will qualify to be personally identifiable sensitive information under the Information Technology Act and rules mentioned therein and the disclosure of the same is completely voluntary. We confirm that the storage of such personal informations are in compliance with the requirements under the Information Technology Act, 2000 read with relevant Rules. You expressly consent to the collection, storage and the aforesaid transmission of information and shall not hold FutureBillion liable or make any claims against FutureBillion in respect of the collection, storage and transmission of the aforesaid information in accordance with this User Agreement. Among other details as may be required from the User, each User will provide the following.

The User acknowledges that each of the following persons may be provided different levels of access to the User’s health care information. The User acknowledges that sharing of User information with the following persons is expressly permitted by the User and the User has exercised discretion in the selection of the same. The sharing of User Information with a Health Care Consultant/Providers other than those expressly selected by the User is restricted.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

Your name
Your age
Your mobile telephone No.
Your e-mail address
Type of service you required

FutureBillion uses the information we collect to operate, improve and personalize the services we offer so that they will always be useful and relevant to our users. We may also use the information to communicate with you regarding your account, website/app updates, etc.

We may also use the data you have provided in order to send you more relevant health content as well as marketing/advertising information from us. Where data intermediaries are used, the data disclosed to them is held with the same security and confidentiality measures and protocols that we have.

9.2 Cookies

We use cookies on some of our sites when users first enter the site. This ensures that on subsequent visits, if the cookie has not been deleted, users will not be asked to re-register. Cookies are small pieces of information that are stored on your computer by the server maintaining and operating the site. They do not compromise your privacy or security as they store a randomly generated identifying tag on your computer.

The cookie information does not include personal data such as name, age, phone number, email address or mailing address. In addition, we do not link cookies to personal data such as name, age, phone number, email address or mailing address. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to stop cookies being placed on your terminal equipment please refer to your specific Internet browser for instructions.

9.3 Your rights

In addition to this FutureBillion safeguards, your personal data as per Data Protection Policy. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies online.

9.4 Policy changes

Any changes to this policy will be posted here.

9.5 Security

FutureBillion treats all the data held with the utmost care and security. Any details you give will remain completely confidential.

9.6 Cancellation

A counsellor gives you their exclusive time and blocks it for you when you schedule an appointment with them. It is a disservice to their time and other clients who could have used that slot for their wellbeing when you don’t show up

Our sessions can be pre-booked in advance and can be rescheduled 48 hours prior to the scheduled time of the appointment.

Any request to reschedule within 48 hours of the appointment or failing to turn up is chargeable amounting to non-refundable cancellation of the session. You will need to buy the sessions again in order to book the appointment.

If you’re running late for more than 15 minutes, it amounts to 1 session cancellation only.

48 Hours Prior: No charge + Reschedule to anytime

One can reschedule an appointment twice only.